What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit — your name, contact number, email address, and the payment method you choose to fund your wallet, whether that is bKash, Nagad, or Rocket. We record transaction references tied to those payment rails
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so we can verify deposits and process withdrawal requests accurately. We also collect device data — the browser type, operating system, and session identifiers — so that your account stays accessible whether you switch between your phone and a desktop browser. We do not store your
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full bKash PIN, Nagad mobile PIN, or Rocket password at any point; we only hold the transaction confirmation data that the payment provider returns to us. Cookies and session tokens are used to keep you logged in and to remember your preferences across visits. Any data
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linked to your account is held only for as long as it is needed to operate your account or to meet obligations that apply in eligible regions under local law. If you close your account, we retain a limited record for the period required by applicable
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rules, then delete the rest.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.